Our Approach
Service Delivery
We were first given the status of best Denon and Marantz service centre in the UK in 2005 and have held on to the title ever since. In fact, our service delivery has also made us one of the top 3 Denon and Marantz service centres in Europe. We Offer you A/V Repairs.
Track & Trace
- We use sophisticated computer systems to track repairs from the minute we issue customers a RA (Repairs Authorisation) number, to the minute it arrives back to their door
- You can book your repair online by downloading the form from our website: simply download the form, fill it in and send it in with your unit! It’s that simple…
- We can provide a stage-by-stage audit history of your repair
- We save you the hassle of having to chase around for information about your equipment
- Full repair details can be accessed at the touch of a button
Repair
- Our service department is fully equipped with the very latest test equipment
- All of our engineers are fully qualified with major manufacturer training
- Our engineering staff regularly attends courses to keep up to date with the constantly changing technology in sound and video processing formats out in industry
- We use the best quality parts for the job
- We can repair down to component level so we keep the costs as efficient as possible
Delivery
- Our turnaround time is fast – we win awards for our service delivery
- We are one of the top 3 service centres in Europe and have achieved this status consistently since 2005
- We are 3 times faster than our main UK competitor
We know, from experience, how important Warranty Service Delivery is to your company and for your reputation. Fast and effective service repairs will help you gain ground on your competitors. Using SST as your service partner is cost-effective and we can scale in line with your workload so that our turnaround times are never compromised.
We’ve been working with Denon, Marantz & Boston since 1986. We’ve also worked with Yamaha, Panasonic, Pioneer, JVC, Kenwood, Aiwa, Sony, Mitsubishi, Arcam, Audiolab, Vestax, Yarland, Toshiba, UKD and many more.
In fact, we’ve supported the majority of premium audio/audio visual brands here in the UK. We ensure your Repairs Service to your end users is second to none – whether we’re repairing a product which is in warranty or out of warranty.
We guarantee to support the growing reputation of your brand as a premium brand with premium service delivery. We already input into R&D for some of our manufacturers and can also help your brand in the same way to improve product reliability.
We are keen to work with you- please call us today to discuss any further details, fixed rates and seamless procedures- it’s that simple!
Guarantee:
We offer a 90-day guarantee for all non-warranty repairs!
You’re safe with us… All manufacture warranty repairs are covered by the manufacturers’ terms and promise.
We clean and bag your equipment before it is released back to you.
We will do our best and are proud to provide the best possible service at an affordable price.
Our mission: to
provide you with
premium service at an
affordable price
Sound Systems Technology
has been servicing high-end
audio and visual products for
decades. Our aim, from day
one, has been to provide best-
in-class service and repair for
affordable rates
Fully equipped with
the latest Test
equipment
Our service department is fully
equipped with the very latest
test equipment and all of our
engineers are fully qualified
with major manufacturer
training on their equipment
Sophisticated software
platforms to make it
easy on you
Our sophisticated computer
systems track repairs from the
minute we issue you with a
returns number, to the point at
which it arrives back to your
door! We’re proud to be the
award winning #1 Denon
service centre in the UK!
Award winning no. 1
Denon Service centre
in the UK
We are the longest serving
Denon and Marantz service
centre in the UK… and we’re
proud of that! We’re winning
awards for our fast and
efficient turnaround times and
have been since 2005!